Troubleshooting overview

This section provides troubleshooting steps for common problems you may encounter when using ArcGIS Documentation Center. If you run into an issue while using the app, check this section for potential solutions.

Before you start

Before troubleshooting, confirm the following:

• ArcGIS Documentation Center is installed and starts successfully.

• The root folder points to the location where documentation sets are stored.

• You have the appropriate permissions (read or read/write) for the root folder.

Many issues are caused by network restrictions, permissions, or configuration choices.