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Licensing

There are two main types of ArcGIS accounts that provide access to the storytelling capabilities of ArcGIS StoryMaps: subscription and public.

  • A subscription or public account is required to create, publish, and share content in ArcGIS.

  • A subscription account is required to view ArcGIS content that has been shared to an organization or only to a group.

  • No ArcGIS account is required to view ArcGIS content that has been shared with everyone (public).

Access to specific capabilities is determined by the account type, as described below.

Organization subscription account

Organization subscription accounts are available with ArcGIS Online or ArcGIS Enterprise to organizations for a fee and provide capabilities in ArcGIS to create maps, apps, and layers using geographic data on the web.

Each subscription account has a user type assigned to it that establishes specific capabilities:

  • User types that provide full storytelling capabilities of ArcGIS StoryMaps include Creator, Professional, and Professional Plus.

  • User types that include the Essential Apps Bundle—such as Viewer, Contributor, and Mobile Worker—have access to view ArcGIS StoryMaps content shared to groups or the organization but cannot create content with ArcGIS StoryMaps.

For more information, see Create account.

Legacy:

The Storyteller user type was retired in 2023 and has not been available for purchase since December 1, 2022. For information about migrating existing Storyteller licenses, contact Esri Customer Service.

Personal Use subscription account

Personal Use subscription accounts are available in ArcGIS Online to individuals for a fee and provide full capabilities of ArcGIS StoryMaps.

For more information, see ArcGIS for Personal Use.

Public account

An ArcGIS public account is a free account that is available for individuals to create and share content with limits on usage.

For more information, see Create account.

License:

Some advanced storytelling and customization features of ArcGIS StoryMaps are not available for public accounts, such as the ability to embed web content, create or use custom themes, create templates, link translated stories, use analytics, or enable advanced embedding.

ArcGIS StoryMaps content created with a public account is not indexed with search engines.

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