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Configure AI

Access to AI assistants, AI agents, AI premium services, and other geospatial AI capabilities in ArcGIS Online is administered at the organization level and by assigning roles to individual members. AI capabilities are only enabled when the organization opts in. Once enabled, the general privileges to use AI, use AI assistants, and use AI premium services are granted to all default roles.

Enabling access includes AI assistants, AI agents, and AI premium services at various stages of functionality, including beta and preview.

Learn more about available AI assistants, AI agents, and AI premium services

Note:

Additional configuration may be required for each available assistant and capability.

Caution:

You must turn off the Block Esri apps and capabilities while they are in beta setting to enable AI assistants and other geospatial AI capabilities in ArcGIS Online while they are in beta.

For more information and answers to common questions, see Trusted AI in ArcGIS.

Allow AI assistants, AI agents, and AI premium services

To configure AI in your ArcGIS Online organization, you must turn on Allow use of AI features in ArcGIS. You can then turn on Allow access to AI assistants, Allow access to AI agents, and Allow access to AI premium services.

To enable AI assistants, AI agents, or AI premium services in your organization, complete the following steps:

  1. Verify that you are signed in to the organization.

    Your account must be assigned the default administrator role or a custom role assigned the set of privileges to configure the organization's security settings.

  2. Click Organization at the top of the website, and click the Settings tab.

  3. On the AI page, turn on the Allow use of AI features in ArcGIS toggle button.

    The AI assistants, AI agents, and AI premium services sections appear.

  4. Optionally, click Enable to allow members to access AI assistants, AI agents, or AI premium services.

Members with roles that include the general privilege to use AI, use AI assistants, or use AI premium services can access the capabilities in your organization.