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AI in ArcGIS Online

ArcGIS Online leverages artificial intelligence (AI) in a variety of ways throughout the software. AI capabilities include the following:

An ArcGIS Online organizational account is required to access AI in ArcGIS and save chats with some assistants. Other account types, such as public accounts, are not currently supported.

Note:

You must be an organization administrator to configure AI. Before you can access assistants, agents, or premium services in beta, an organization administrator must turn off the Block Esri apps and capabilities while they are in beta setting. You must also have the privilege to use AI, use AI assistants, or use AI premium services.

The sections below outline the capabilities of AI assistants, AI agents, and AI premium services.

AI assistants

AI assistants help members perform tasks such as code generation, content management, storytelling, and translation using generative AI capabilities.

When allowed in your organization, the following AI assistants are available in ArcGIS:

AI agents

AI agents perform multistep tasks, such as finding data, running analysis, and preparing results. Members describe a goal and the agent carries out the steps needed to achieve it and reports back. When allowed in your organization, the following AI agents or agent-based capabilities are available in ArcGIS Online:

Product

Agent

ArcGIS Experience Builder

AI chat (beta)

ArcGIS Instant Apps

Data Explorer (beta) template

Manager agent (beta)

ArcGIS Maps SDK for JavaScript

Navigation agent (beta)

Data exploration agent (beta)

Help agent (beta)

Knowledge agent (beta)

AI premium services

AI premium services provide natural language processing, such as prompt-based image analysis, and other AI-powered capabilities in ArcGIS apps and tools.

Note:

AI premium services consume credits. For more information about credits by capability, see Understand credits.

When allowed in your organization, the following AI premium services are available in ArcGIS Online:

Premium service

Product

Text analysis

ArcGIS API for Python

Instant Apps, Reporter template

Survey123, Analysis calculations (beta)

Image analysis

ArcGIS API for Python

Survey123, Analysis calculations (beta)

Text translation

ArcGIS API for Python

ArcGIS Arcade

File analysis (beta)

ArcGIS API for Python

Audio transcription (speech to text) (beta)

ArcGIS API for Python

Survey123, Analysis calculations (beta)

Audio generation (text to speech) (beta)

ArcGIS API for Python

Credits

AI assistants do not consume credits. However, some AI assistants may recommend a workflow that uses credits.

AI agents do not currently consume credits, but will consume credits when they are no longer in beta.

AI premium services in beta do not currently consume credits, but will consume credits when they are no longer in beta. AI premium services in general availability consume credits. For more information about credits by capability, see Understand credits.

Related links

Resources