Skip to main content

Install and authorize ArcGIS Reality Studio

After you download ArcGIS Reality Studio and review the system requirements, you can install the software.

Download Reality Studio

You can download ArcGIS Reality Studio from My Esri.

Select the Windows download.

By default, the English-language version of the application is downloaded. To run Reality Studio in a different language, download a language pack by doing one of the following:

  • Download a localized version of Reality Studio.

  • Download Reality Studio, and download a language pack separately.

A localized version bundles Reality Studio and a language pack in one executable file (.exe).

Install Reality Studio

To install Reality Studio, complete the following steps:

Tip:

These instructions guide you through the installation of Reality Studio using a wizard. You can also install Reality Studio silently from the command line.

  1. Browse to the location where you downloaded Reality Studio and double-click the .exe file.

    The installation process begins.

  2. Accept the default destination folder for the extracted files, or click Browse to browse to a different folder.

    The default destination folder is <System Drive>\Users\<username>\Documents\ArcGIS Reality Studio <version>.

  3. Click Next.

    A message appears when the files have been successfully extracted. The Launch the setup program check box is checked by default.

    Note:

    To install the software later, uncheck the Launch the setup program check box. When you're ready to install, browse to the destination folder and double-click the RealityStudio.msi file.

  4. Click Close.

  5. In the Welcome to the ArcGIS Reality Studio Setup program window, click Next.

  6. Review the license agreement and do one of the following:

    • If you agree to the terms, click the option to accept the agreement and click Next.

    • If you do not agree to the terms, click Cancel to exit the installation.

  7. Choose an installation option:

    • Anyone who uses this computer—Choose this for a per-machine installation. This is the default value.

    • Only for me—Choose this for a per-user installation.

    Note:

    You must have administrative privileges for a per-machine installation.

  8. Click Next.

  9. Accept the default installation folder location of <System Drive>\Program Files\ArcGIS\RealityStudio\ or click Change and specify a different folder.

    If you specify a location other than the default, it is recommended that the path include a folder and not be the root location of a drive. The modified path does not append \ArcGIS\RealityStudio\ by default.

  10. Click Next.

    The option to participate in the Esri User Experience Improvement program is checked by default. Uncheck the check box if you don't want to participate. (You can change your participation status after Reality Studio is installed).

    The option to submit error reports to Esri is checked by default. Uncheck the check box if you do not want to send error reports when Reality Studio or other ArcGIS products close unexpectedly.

  11. Click Install.

    When the installation is complete, the Run ArcGIS Reality Studio now option is checked by default.

  12. Uncheck the Run ArcGIS Reality Studio now check box if you want to install supplementary coordinate system data.

  13. Click Finish.

Reality Studio is installed on your computer.

Authorize Reality Studio

To authorize a Reality Studio license, complete the following steps:

  1. Start Reality Studio.

    The Licensing dialog box appears.

  2. On the Licensing dialog box, click the License Type drop-down arrow, and click Single Use License.

    Note:

    If the following message appears, it means that you installed Reality Studio with the per-user option rather than the per-machine option:

    This functionality is not available without the ArcGIS Licensing Service being installed. The service can be installed by running the license service installer located within the ArcGIS Reality Studio installation folder.

    The per-user option does not include the ArcGIS Licensing Service, which is needed to authorize a Single Use license. To install the ArcGIS Licensing Service, run ArcGISLS.msi in the <ArcGIS Reality Studio installation directory>\Resources\ArcGIS Licensing Service folder.

    Tip:

    If you have installed Reality Studio using the per-user option, the default installation location is C:\Users\<user profile>\AppData\Local\ProgramsArcGIS\RealityStudio.

    If you have installed Reality Studio using the per-machine option, the default installation location is C:\Program Files\ArcGIS\RealityStudio.

  3. Select ArcGISRealityStudio, and click Authorize to open the Software Authorization Wizard dialog box.

  4. If you do not have a license file, on the Authorization Options page, under Authorization Options, accept the I have installed my software and need to authorize it default option, and click Next.

    Note:

    If you have a license file, click the I have received an authorization file and am now ready to finish the authorization process option, click Browse, and browse to the location of the .prvc file (for example, your \users\<username>\Downloads folder).

  5. On the Authorization Method page, accept the Authorize with Esri now using the Internet default option, and click Next.

    Note:

    If you don’t currently have internet access, click Authorize at Esri’s website or by email to receive your authorization file and follow the prompts to fill in the form and save it as a text file.

  6. On the Authorization Information page, confirm that your contact information is correct, and click Next.

  7. On the Authorization Information (continued) page, confirm that your organization, industry, and job description are correct, and click Next.

  8. On the Software Authorization Number page, provide the license number.

  9. Click Next to start the authorization process.

    When the process finishes, a message on the Software Authorization Wizard dialog box indicates that the software has been authorized and is ready for use.

  10. Click Finish.

  11. On the Licensing dialog box, click OK.

Reality Studio is now authorized and ready to use.

Deauthorize Reality Studio

To deauthorize a Reality Studio license, complete the following steps:

  1. In an open project, click the Project tab on the ribbon. In the list of side tabs, click Licensing. On the Licensing tab, click Configure your licensing options.

  2. In the dialog box, click Deauthorize.

    A dialog box appears reading The successful deauthorization of single use features will require ArcGIS Reality Studio to shut down.

  3. Click OK.

  4. In the Software Authorization Wizard, click Deauthorize with Esri now using the internet, and click Next.

  5. In the Deauthorization Options page, select the features to deauthorize, and click Next.

    A progress bar appears. Wait for completion.

  6. Click Finish.

    A dialog appears reading ArcGIS Reality Studio must shut down for your license changes to take effect.

  7. Click OK.

    The dialog closes and Reality Studio shuts down automatically.

Reality Studio is now deauthorized.

Warning:

Exceeding the number of allowed deauthorizations for your license may block future authorizations. If this occurs, contact Esri Technical Support.

Uninstall Reality Studio

Uninstall ArcGIS Reality Studio using either the Control Panel or Windows Settings.

Access the Control Panel from the Start menu or search box. Under Programs, click Uninstall a program. Select ArcGIS Reality Studio under Uninstall or change a program, and click Uninstall. On the User Account Control and Windows Installer messages, click Yes to confirm that you want to uninstall.

Alternatively, access the Windows Settings from the Start menu. Browse to Apps > Installed apps, select ArcGIS Reality Studio in the list of programs, click More options , and click Uninstall on the pop-up that appears. On the Windows Installer message, click Yes to confirm that you want to uninstall.

Reality Studio is now uninstalled.

Note:

Your data and content are not removed when ArcGIS Reality Studio is uninstalled.