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Delete the initial administrator account

The initial administrator account has character limitations that may not be appropriate for your organization in the long term. While the initial administrator account is required for the initial configuration of an ArcGIS Web Adaptor with Portal for ArcGIS, it can be deleted after your ArcGIS Enterprise organization is operational.

Once the initial administrator account is created, any built-in account created later will not have the character limitations. To replace the initial administrator account, follow the steps below:

  1. Sign in to your organization using the initial administrator account.

  2. Add a built-in member for the administrator, and ensure that they are assigned the administrator role.

    Although you are not restricted to the same character limitations as the initial administrator account, the username must be between 6 and 128 ASCII characters. The password must be at least 8 characters and have at least 1 number and letter.

  3. Change the ownership of the Featured Maps and Apps group to the new administrator account you created.

  4. Sign in with the new (second) administrator account and delete the initial administrator account.

After you delete the initial administrator account, ArcGIS Web Adaptor continues to work with the portal. It is not necessary to reconfigure it using the credentials of the new administrator account.